The Leadership in the new Cloud ERP


Concert is a leader in MS Dynamics 365 Finance & Operations

Everybody knows that the main reasons to adopt Cloud applications are scalability, implementation speed, evolution capacity and modularity.

Recent studies of ICT sector show how, even if with some resistance and with some limits, the companies are more and more choosing Cloud solutions to renew business  processes adopting more standard and less customized software and to easily benefit of technology innovation which can bring competitive advantage.

The evolution of the market and of the consumers’ habits which new technologies can track, enable the companies to target higher and higher levels of customer engagement and of product and service customization. The focus out of the company on a global scale in then replacing the attention to internal processes, delegating to “best practices” and to modern information management tools the internal optimization.

Cloud is the platform through which this transformation is happening, driven by the cultural change of the Board and of all the enterprise organization.

Concepts like iperconnection (all devices interconnected at low latency) or Common data models give us the perception of how more and more invasive is the presence of technology in our life and  Cloud is the vehicle to access it.

Microsoft with Satya Nadella has been showing since the beginning openess and committment  towards an intelligent access to these tools through Microsoft Azure, the “intelligent”  Cloud.

Microsoft thinks that in our society, in our day by day life, we will see the growth of the need to interconnect knowledge and experience and to delegate to more and more sophisticated algoritms and machines (artificial intelligence) repetitive operations and deterministic choises, with the objective to make people more free to think, to create, to perform high value added activities.

As a consequence also ERP world (Enterprise Resource Planning) has been having a radical transformation and the new version of Dynamics 365 FO (Dynamics 365 Finance and Operations) is a fully Cloud solution.

Concert, having enterprise processes graven in its DNA, was the first MS partner in the world to implement the new ERP and has now more than 20 live clients  in Cloud.

We can than say, having the proven experience and real live references, that the implementation of Cloud solutions implies a simplification of the project, less customizations, new tools to change, enrich and integrate the standard product, a different project and work metodology.

Sustainability of customizations is a prerequite for the  “Continuous Update”, the automatic process through which software is upgraded and is enriched by new functionalities to fit the needs of new technologies and of the market.

Microsoft Dynamics 365 For Finance and Operations provides eight software updates per year organized in specific time limits. Client can decide to pospone up to three consecutive updates but he is forced to execute at least two updates per year. Of it is recommanded to perform each update in order to avoide heavy work and high impact in operations.

It is a new logic compared with the software maintenance of on premise products and it implies a transformation in competences, in tools and in services of the business partner.

The recipe to keep painless these updates is the adoption of tools for automatic test RSAT delivered by Microsoft  by which it is possible to check in advance eventual regressions in the information system. Another way is to participate to programs like RVP (Release Validation Program) di Microsoft which allows clients to test the application and the data in the new release before its delivery to the market.

The big ERP monolith which we are used to know, is now splitting in different specialized applications talking each other as a unique application.

This application split, togheter with Azure microservices  and with a “common data model”, will bring a new flexibility in applications and a higher level of interaction, integrating also external modules and third parties products.

It will be easy to integrate Microsoft applications with SAP, Oracle and other Vendors’ best of breed applications: a strategy of openess providing tools and solutions, not imposing it, as Mr. Satya Nadella remarks.